Returns & Exchanges
At NAMED COLLECTIVE, we want you to be fully satisfied with your limited-edition pieces, which is why we offer a 30-day window for returns or exchanges on all unworn items in original packaging. Our streamlined portal ensures a quick and easy process so you can get back to building your collection.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original protective packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Refund Processing
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.